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Last updated: September 25, 2026
When you visit our website, book a demo, or use our billing services, we collect some basic information. This includes details you give us directly (like your name, email, and practice name) and technical info automatically collected by your browser (like your IP address and how you navigate the site). When you become a client, we also handle Protected Health Information (PHI) under a strict Business Associate Agreement (BAA).
We use your contact info to get back to you, schedule demos, and manage your account. The technical data helps us keep the website running smoothly and understand which pages are actually helpful. We never use PHI for marketing—it is strictly used to perform the billing and insurance verification services you hire us for.
We do not sell your personal information to anyone. We only share data with trusted third-party tools that help us run our business (like our email provider or hosting service), and they are legally bound to keep it secure. If required by law, we might have to share information with authorities, but we will always try to notify you first if legally permitted.
Our website uses a few cookies to remember your preferences and help us track basic site traffic. You can turn off non-essential cookies in your browser settings at any time, and the site will still work fine.
We hold onto your contact information for as long as you are an active client or until you ask us to delete it. For billing records and PHI, we follow the strict retention timelines required by HIPAA and federal law.
We take security seriously. All data transmitted through our site is encrypted. For our billing clients, we use multi-factor authentication and role-based access so only the specialists working on your account can see your data. We regularly audit our systems to make sure everything stays locked down.
You are in control of your personal data. You can ask us for a copy of the information we have about you, request corrections, or ask us to delete it completely. Just send us an email and we will take care of it right away.
Our services are built for dental practices and professionals. We do not knowingly collect personal information from anyone under the age of 18 through our marketing website.
We might update this policy occasionally to reflect changes in our services or legal requirements. If we make a major change, we will let you know by sending an email or putting a clear notice on our website.
If you have any questions about this policy or how we handle your data, please reach out to us at privacy@amdentalbilling.com or write to our registered business address.