Your claims, our priority.

“My office manager spent half her day on hold with Delta over downcoded composites and missing perio charts. Our over-90 A/R was sitting at $48,000 when we signed on. Within 90 days, they ran through that backlog, got our aging under $11k, and started posting ERAs same-day. My front desk actually checks patients out now instead of fighting claim denials.”

“Illinois Medicaid is brutal with prior authorizations and pulpotomy narratives. Our previous in-house biller walked out in October, leaving three months of unbatched claims. They stepped in, cleaned up the clearinghouse rejections, attached all required radiographs correctly, and got our cash flow moving again in less than three weeks.”

“We were eating thousands every month because surgical trays, bone grafts, and membrane codes weren't cross-referenced properly with clinical notes before filing. Their team catches missing pre-op x-rays and narrative mismatches before the claim goes out the door. We barely see write-offs for timely filing anymore.”

“We dropped Guardian and Cigna last spring to go out-of-network. When you do that, secondary insurance claims and patient ledgers have to be spot-on, or patients lose their minds over unexpected bills. Claims go out clean within 24 hours of the appointment, and statements are sent out immediately once the EOB clears.”

“Endo billing lives and dies by narrative attachments for retreatments and cracked teeth. Payers like to sit on CBCT claims for 60 days asking for ‘more info’ just to delay payment. These guys hound the adjusters weekly. Our average turnaround from procedure to paid claim went from 44 days down to 19.”

“Most billing services just hit ‘submit’ on whatever is in the ledger and let your staff deal with the rejected claims report. These folks actually work the rejections, call the payers, and post the EFT adjustments accurately. It freed up roughly 20 hours a week for my front desk.”